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Resort Property Rentals |
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Welcome to Resort Property Rentals of the Finger Lake’s “Procedures and Policies” page. Please read through our Procedures and Polices so you understand these important issues. Being aware of procedures and policies will help insure everyone understands some of the most important information for the best vacation experience possible. As all of this information is important; it is not listed in any particular order. Reservation Procedures/Payments We require half of the total rental payment at the time of reservation. The remainder of the rental fee is due 60 days prior to arrival. Any reservations made less than 60 days to arrival must be paid in full. Check-in Time is 4:00 pm. The following fees apply: Travel Insurance: 7% of Rental Amount (Optional) Payments can be made by Check, Money Order, Visa, Master Card, or Discover Card. All payments by check must be received 7 business days after reservation is made. If reservation is made less than 21 days prior to rental only a credit card will hold the reservation. Security Deposits There is a required $200 dollar security deposit. This amount is held in a non-interest bearing escrow account until final inspection of property, which is done the day of departure. The security deposit is then credited to your credit card if you used this method to secure payment or by check the Monday following your departure. The amount will be in full unless there has been damage of more than $25.00. In which case you will be notified, damages will be assessed, an estimate will be obtained, repairs completed and any monies remaining will be credited to you. Cancellation Policy Our cancellation policy is important to know. While we all have the chance of something going wrong with our plans, it is necessary to understand how our cancellation policy works.
Rental Seasons Rental rates can change throughout the season and some properties will be less in the winter than summer and visa versa. An example would be properties located near Bristol Mountain. These properties are generally not on the lake and tend to serve the skiing population, thus they will cost more in the winter. The rental rates for these are quite a bit less during the summer season. Properties on the lake are generally higher during the summer because of their lake location, but less in the winter. Late Spring and early to mid Fall are cross over time periods that can be satisfying whether in the hills away from the lake, or on the lake, so they often share the same price rates. Pre Season – (Spring) Second week in May through Third week in June Availability Schedule Our rental properties generally rent from Saturday to Saturday (occasionally there are exceptions). During peak season most of our properties are weekly rentals, however, we do have some properties that will rent for less than a week with 3 to 4 night minimum stays. Pets We do have properties that are pet friendly. Generally only 2 pets will be allowed. We do ascertain the type of pet(s) you are bringing and reserve the right to refuse a pet even at a pet friendly property. There is a non refundable pet fee that will appear on your rental agreement ($65 per animal). There is also a “Pet Agreement” that you will be asked to review, sign and return to us along with your rental agreement. We have a strict policy regarding pets in non-pet properties! Violation of a pet policy we result in your being asked to leave the property without a refund, and there will be an additional service charge. Pets must be kept under control at all times. Both the City of Canandaigua and the towns surrounding the lake have leash laws that are enforced. Smoking Smoking is prohibited inside any of our vacation rental homes…there are no exceptions! If there is any evidence of smoking in a home upon final inspection, there will be an additional service charge. Maximum Occupancy Each property lists the allowable number of occupants for that property. This is strictly enforced unless other arrangements have made for additional occupants in advance. Children under the age of 2 are not included in our occupancy count. Violation of the occupancy can result is your being asked to leave without refund. No campers, tents, or motor homes are allowed! There are no exceptions unless you have made arrangements at time of reservation based on owner’s instructions. If any of these additional accommodations are allowed there will be an additional security deposit and an additional charge for the rental property. As a rule, large parties and/or gatherings are not allowed unless we are asked at the time of making reservations. If you decide to have this type of gathering without our approval or outside our guidelines, if approval is given, you will be asked to leave without refund. Courtesy to Neighbors Resort Property Rentals of the Finger Lakes caters to families! We want your family to fully enjoy their vacation; however, your enjoyment must fall into our “Courtesy to Neighbors” policy:
Please be respectful of your neighbors.
Your Vacation Home It is essential for you to treat your vacation home with respect.
There is also a great deal of construction going on around our area these days. We cannot be responsible for the noise caused by construction that may be near or next to your vacation rental. While this is not currently an issue for any of our properties, it can happen at any time. This matter is beyond our control and we cannot give refunds or do relocations if this situation occurs. Little Tips While all properties are equipped with the essentials for the total number of occupants…some of the items some of us might consider essential may not. You may want to bring a blender, an electric fry pan, or maybe you have special knives you like to use. Be sure to bring extra paper products. There will be toilet paper and paper towels and other products to get you started, but you will want to be sure you have enough for your stay. Other products to consider are detergent, charcoal (if your property doesn’t have a gas grill) and trash bags. Be sure to check when trash collection takes place and where so you can have your trash removed. Water at each property can differ. Some properties have city water, while others may use lake water through special filtration systems. If you have concerns, we suggest you purchase bottled water. Lastly, all of the Finger Lakes have a Zebra Mussel population. These small crustaceous creatures have very sharp edges and can feel like being cut with a razor. Therefore, we recommend water shoes for everyone. It is our wish that you have a fantastic vacation. Thank You! Staff of Resort Property Rentals |
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"Licensed Real Estate Broker" Site Design, Custom Programming & Hosting by The Gain Company |
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336 N. Main St., Canandaigua, NY 14424 